FAQ’s

What kind of bikes do you cover?

We welcome all types - cleaning road bikes, gravel bikes, mountain bikes, city bikes, hybrid bikes, cargo bikes, Brompton/folding bikes, children’s bikes, disc brakes, rim brakes, single speed, belt drive, geared bikes and e-bikes.

Do you use steam or a jet wash?

No! Steam and high-pressure jet wash water methods force water or water vapour into delicate components which causes damage and reduces the life of bearings and other moving components. We use small amounts of low pressure water, minimal harmful products, and careful attention to prolong the life of your bike components.

How often should I wash my bike?

We recommend a Deep Clean of a bike every 50 hours of riding. This does depend on the type of conditions you ride in and the current condition of your bike. If you ride off-road or regularly in wet dirty conditions we’d recommend our Deluxe Clean

Can I drop off my bike before my appointment time or collect it later?

Yes! Our Bike Care Specialists will be at our partner locations for set times, (usually from 9am-3pm) and you are welcome to drop off your bike during this time, leaving you time to run errands or have a cup of coffee. We do carry bike locks with us but also advise you bring one with you for added peace of mind. If you have any queries just drop us a line info@rideclean.cc

How much does it cost?

We have different levels of service depending on the time allocated, full details can be found about each service level.

How long does it take?

We know some bikes haven’t had any attention for a long time or have seen a lot of action, so we recommend our Deluxe Clean (1.5 hours) to get things back in tip-top condition. For regular cleaning our Deep Clean (1 hour) service is ideal to keep on top of things. We also offer a Clean & Care (30 minutes) service which is perfect for just a quick clean of the oily bits.

How do I pay?

All payments are taken by card either via our booking platform or using our card readers if you walk up and book on the day.

Do you offer subscriptions?

We can set you up with regular bookings either at your home or at our partner sites, just drop us a line at info@rideclean.cc and we can get this sorted.